Samajh gaya! Aapko apne POD Return Policy ko general rakhna hai, aur affiliate returns ko bhi include karna hai, lekin kisi specific brand ka mention nahi karna hai. Main aapko ek updated version de raha hoon, jisme POD aur affiliate return policies ko cover kiya gaya hai:

Return Policy for Shudh Kapda

Effective Date: [01.01.2025]

At Shudh Kapda, we take great care in delivering high-quality products to our customers. As we work with a Print-on-Demand (POD) fulfillment model, all products are created and printed specifically for you after an order is placed. Due to the nature of custom products, our return and exchange policy follows certain guidelines. Please review the following to understand how returns, exchanges, and refunds are handled:

1. Returns & Exchanges

  1. Custom-Made Products
    All products on Shudh Kapda are custom-printed specifically for you upon order. We do not accept returns or exchanges unless the product is defective or incorrect.
  2. Defective or Incorrect Products
    If you receive a defective or incorrect item, please contact us within 24/48 hours of receiving your order. We will provide you with return instructions and process either a replacement or a refund. You must provide photos of the defective or incorrect product to facilitate this process.
  3. No Returns on Custom Designs
    For products with custom designs or personal artwork, we cannot accept returns unless the product is defective or not as described.

2. Refunds

  1. Eligibility for Refund
    A refund will only be issued for defective or incorrect products. Refunds will not be processed for issues related to personal preferences (size, color, etc.).
  2. Refund Process
    Refunds will be processed back to your original payment method within 7/14 business days after approval. Please note that shipping fees are non-refundable.

3. Cancellations

  1. Order Cancellation
    Due to the nature of our Print-on-Demand process, once an order is placed, it cannot be canceled or modified as production begins immediately.
  2. Modification of Order
    If you wish to modify your order, please contact us as soon as possible. We cannot guarantee any changes once the order is confirmed.

4. Affiliate Marketing Returns

  1. Affiliate Product Returns
    For purchases made through affiliate links on our website, returns and exchanges must be handled directly with the respective affiliate store or platform. Shudh Kapda is not responsible for returns or exchanges on affiliate products.
  2. Refund Process for Affiliate Products
    Refunds for affiliate products will be governed by the return policies of the affiliate partner. Please refer to the relevant affiliate website for their return and refund procedures.

5. Shipping Issues

  1. Lost or Damaged Shipments
    If your order is lost or damaged during shipping, please contact us immediately. We will assist you in resolving the issue by coordinating with the shipping carrier and ensuring a replacement is sent out. Claims for lost or damaged shipments must be filed within 4/5 Days of receiving your tracking number.

6. Return Process

  1. How to Report a Problem
    To report a defective product or initiate a return, please contact us at [support@shudhkapda.com] with the following details:
    • Order Number
    • Description and photos/Videos of the issue
    • Your name and address associated with the order
  2. Return Shipping
    If the return is due to a defective or incorrect product, we will provide return shipping instructions and, if applicable, a return label. Products must be unused and in their original packaging for returns.

7. Non-returnable Items

The following items cannot be returned or exchanged:

  • Custom-designed products (e.g., products with personal prints or customer-uploaded artwork).
  • Undergarments and swimwear for hygiene reasons.
  • Sale items or gift cards.

8. Customer Responsibility

  1. Product Size and Fit
    Please carefully review size charts before placing an order, as we cannot accept returns for sizing issues. You are responsible for selecting the correct size, design, and color based on the product details.
  2. Review Product Details
    As all products are printed on demand, please double-check product details, including design, size, and color, before completing your purchase.

9. Changes to Return Policy

Shudh Kapda reserves the right to update or change this Return Policy at any time. All changes will be posted on this page with an updated 01.01.2025. Please review this policy regularly to stay informed about our return guidelines.

10. Contact Information

If you have any questions or concerns about our Return Policy, please reach out to us:

  • Email: support@shudhkapda.com
  • Address: Shubham Kaushal, Village Talab, Kunihar, Tehsil Arki, District Solan, PO Kunihar, PIN :173207, Himachal Pradesh.