Effective Date: [01.01.2025]

At Shudh Kapda, we strive to provide an efficient and reliable shipping service to our customers across India. Please take a moment to review our Shipping Policy for more information on shipping fees, delivery times, and locations we serve.

1. Shipping Locations

  • Shudh Kapda offers shipping services to all locations within India.
  • We currently do not offer international shipping. Orders can only be delivered to Indian addresses.

2. Shipping Fees

  • Shipping fees are calculated at checkout based on the delivery location, order size, and the shipping method chosen.
  • The total shipping cost will be displayed before you complete your purchase, so you can review and confirm it.

3. Delivery Times

  • Standard Delivery: Orders are typically processed within 1-2 business days. Delivery times usually range from 3-7 business days, depending on the destination.
  • Express Delivery: For quicker delivery, we offer express shipping options (available at checkout), which typically take 1-3 business days.
  • Delivery times may vary during peak shopping periods, holidays, or due to unforeseen circumstances.

4. Order Processing

  • Once an order is placed, we will process it and prepare it for shipment. You will receive an email with tracking details once your order has shipped.
  • If there is any delay in processing or shipping, we will notify you as soon as possible and provide an updated delivery estimate.

5. Tracking Your Order

  • After your order is shipped, you will receive an email containing tracking information. You can track your package via the carrier’s tracking system.
  • If you have any questions about your order status, please feel free to contact our customer service team.

6. Shipping Methods

  • We partner with reliable courier services to ensure the safe and timely delivery of your order.
  • Available shipping methods will be displayed at checkout, including standard and express shipping options.

7. Packaging

  • We take great care in packaging your order to ensure it arrives in good condition. Orders will be securely packed to avoid any damage during transit.

8. Shipping Restrictions

  • While we ship to all locations within India, please note that certain remote or hard-to-reach areas may experience extended delivery times or may be excluded from specific shipping methods.
  • Shipping fees may be higher for certain regions, particularly remote or non-metro locations.

9. Missing or Damaged Items

  • In the unlikely event that an item is damaged or missing, please contact us within 7 days of receiving your order. We will investigate the issue and take the necessary action, which may include sending a replacement or issuing a refund.

10. Returns and Exchanges

  • For details on how to return or exchange an item, please refer to our Return and Refund Policy.
  • Shipping fees for returns are the responsibility of the customer unless the return is due to a mistake on our part (e.g., wrong or damaged items).

11. Changes to Shipping Policy

Shudh Kapda reserves the right to modify this shipping policy at any time. Any changes will be updated on this page, and the effective date will be revised.